Our customers matter to us, that’s why we provide a service that is personalised and meets their specific needs. A personal touch isn't just something offered at Medicals Australia United—it's an integral part in delivering high-quality solutions for our clients across mining, construction, manufacturing, oil and gas, rail and transport and logistics.
Led by an experienced business owner and supported by a dedicated team of skilled booking consultants and occupational health nurses—our team understands the complexities of the pre-employment medical process. We provide a service that is both comprehensive and convenient, backed by extensive industry expertise to make the process easier clients.
Medicals Australia is built on a vision of delivering smarter, faster, and more reliable occupational medical solutions across Australia and New Zealand.
At the forefront of this vision is our Managing Director, Bim Rutherford, whose leadership and innovative business model have reshaped and modernised our organisation.
Founded in 2020, Medicals Australia is now entering its sixth year of operation. In that time, we have grown to become the largest independent facilitator of occupational medical services in Australia, partnering with a 400+ clinic network spanning Australia and New Zealand.
Each clinic is carefully selected—predominantly independent—supported by strong, long-standing relationships that ensure prioritised bookings, quality service, and fast turnaround times.
We are recognised as industry leaders in facilitating occupational medical assessments, providing a streamlined, end-to-end solution that combines professionalism, accessibility, and a genuinely personal approach. More and more recruiters and organisations are choosing to outsource the entire medical process to us—a smart and efficient way to reduce administrative burden, eliminate follow-up delays, and receive real-time results.
With specialist expertise in mine and mineral medicals, along with broad experience across construction, logistics, and transport, we bring depth, capability, and confidence to every assessment we manage. We thrive on challenges, adapt quickly, and consistently deliver outcomes that our clients trust.
Our bookings team is at the heart of our service. Bringing together backgrounds in occupational nursing, clinical administration, health and safety, and industry recruitment, our team prides itself on being personal, professional, and accessible. When needed, we offer after-hours support, ensuring flexibility and continuity for our clients.
All medical results are compliant, quality-checked, and released in real time as soon as they are received, maintaining absolute efficiency and accuracy throughout the process.
At Medicals Australia, we listen, we adapt, we simplify—and we deliver.
You won’t be disappointed.
At Medicals Australia United (MAU), we are an independent occupational health facilitation company supporting recruiters, mining companies, and businesses across Australia with fast, compliant, end-to-end medical management.
But behind every booking, referral, phone call, and result is something much bigger — people.
We are a team that genuinely cares about candidate experience, client relationships, compliance, and supporting each other to deliver an exceptional service every single day.
Our role is to simplify what can often be a complicated process. From pre-employment medicals and mining health assessments to pathology, radiology, and compliance management, we coordinate every moving part so our clients can focus on their people and operations.
With access to 400+ clinics across Australia and New Zealand, we work nationally while maintaining the personal service and flexibility of an independent business.
To be recognised as the leading Occupational Health Medical Assessment Facilitator, known for:
Exceptional customer service
Accuracy and attention to detail
Speed and efficiency
To broker seamless and timely pre-employment medical assessments that ensure compliance and efficiency for recruiters.
We aim to exceed expectations by:
Actioning booking requests promptly
Maintaining high-quality assurance standards
Delivering outstanding customer service at every touchpoint
We treat candidates, clients, clinics, and our team with respect, empathy, and professionalism. We understand that every booking represents a real person and often a major life opportunity.
We move quickly because our clients rely on us — but never at the expense of quality or compliance. Attention to detail matters in everything we do.
Our business only works because our team supports one another. We communicate openly, jump in where needed, and celebrate wins together.
We take ownership of our work and pride ourselves on being reliable, approachable, and solutions-focused.
We are constantly refining systems, processes, and partnerships to improve the experience for our clients, candidates, and team.
Medicals Australia United was built on relationships, responsiveness, and reliability.
We are proud to be one of Australia’s leading independent facilitators of occupational health assessments, specialising heavily in the mining, construction, logistics, transport, and industrial sectors.
Our team manages the process from referral through to compliant discharge of results — often coordinating multiple providers, clinics, radiology, pathology, recruiters, candidates, and doctors all at once.
We know the industry moves quickly. Delays cost time, money, and talent.
FAST
Action
CLEAR
Communication
STRONG Clinic
Partnerships
CANDIDATE
Support
COMPLIANCE
& Accuracy
GENUINE Human
Connection
At MAU, we understand that work is only one part of life — and we believe people perform at their best when they feel supported, trusted, and valued.
As a modern, growing business, we have embraced flexible and remote working because we have seen firsthand the positive impact it has on both our team and the quality of service we deliver.
For many of our staff, remote working has been a game changer — allowing greater flexibility around family life, school schedules, childcare arrangements, travel, appointments, and everyday life commitments, while still maintaining a high level of professionalism, accountability, and performance.
We believe flexibility should empower people, not limit opportunities.
One thing we are incredibly proud of at MAU is our team culture.
We have built a workplace where people genuinely support one another, communicate openly, and work collaboratively to achieve the best outcomes for our clients, candidates, clinics, and each other.
We value kindness, reliability, initiative, and teamwork, and we work hard to create an environment where every team member feels respected and encouraged.
Although many of our staff work remotely, we remain highly connected as a team through regular communication, collaboration, and leadership support.
As Medicals Australia United continues to expand nationally, we are passionate about creating opportunities for our team to grow alongside the business.
We encourage staff to:
Learn new systems and processes
Build confidence across different areas of the business
Develop leadership and operational skills
Expand their knowledge within occupational health and medical coordination
Take initiative and contribute ideas
We believe some of the best development comes from exposure to different parts of the business, and we actively support team members in broadening their experience and skillset.
Our leadership team brings extensive experience across occupational health, medical coordination, compliance, client service, and business management.
We pride ourselves on being approachable, hands-on, and supportive leaders who work alongside the team every day.
At MAU, leadership is not about hierarchy — it is about guidance, teamwork, problem solving, and helping our staff succeed.
We are committed to providing:
Ongoing support and communication
Practical training and mentoring
Clear processes and expectations
Opportunities for development
A positive and solutions-focused work environment
Our people are the heart of the business, and we recognise that investing in our team is one of the most important parts of our continued growth and success.
At Medicals Australia United, we genuinely value flexible and remote working arrangements.
As a national business supporting clients and candidates across Australia, we have built systems and processes that allow our team to work efficiently, collaboratively, and productively from different locations while continuing to deliver a high standard of service.
We believe flexibility creates better balance, stronger wellbeing, and a more supportive working environment — while also allowing our team to perform at their best.
Our focus is not on micromanagement, but on:
Accountability
Communication
Team collaboration
Reliability
High-quality outcomes
We trust our team to manage their workload professionally while supporting one another to maintain the responsiveness and service standards MAU is known for.
Whether working remotely, travelling, or balancing family commitments, we recognise that flexibility can empower people to thrive both personally and professionally — without compromising client experience or operational excellence.
We are professional, hardworking, and solutions-focused — but we also believe work should feel supportive, rewarding, and enjoyable.
You’ll find:
A team that genuinely helps each other
Strong leadership support
Flexible and remote working opportunities
Real involvement in business growth
Opportunities to learn new systems and processes
A workplace that values trust, communication, and initiative
We are proud of the relationships we build — both internally and externally — and we believe our people are the reason clients continue to trust MAU.
As Medicals Australia United continues to grow nationally, we are always interested in connecting with passionate and driven people who align with our values.
Current Opportunities – NIL
At Medicals Australia United, we believe strong businesses are built by strong teams and genuine relationships.
While we work in a fast-paced industry, we also value connection, collaboration, and celebrating the people behind the business.
Our team culture is built on:
SUPPORT
& teamwork
FLEXIBILITY
& trust
PROFESSIONAL
growth
CELEBRATING
milestones & achievements
OPEN
communication & collaboration
CREATING
a positive & enjoyable work environment
From team lunches and training days to onboarding new staff, travelling to clinics and mine sites, and everyday moments behind the scenes — we are proud of the culture we continue to build as MAU grows nationally.
At Medicals Australia United, our people are the reason clients trust us with their occupational health and pre-employment medical requirements. We bring together experienced healthcare professionals, occupational health specialists, customer service experts, and operational leaders who share a common commitment to accuracy, responsiveness, and exceptional client care.
Bim founded Medicals Australia United with a vision to create a more responsive and people-focused approach to occupational health bookings. Drawing on extensive experience across project management, healthcare, education, recruitment, and regional workforce development, she has built a national network that helps recruiters and employers access compliant medical assessments quickly and efficiently.
Danielle brings extensive experience in occupational health and medical clinic operations, with expertise spanning bookings coordination, medical results management, and pre-employment assessments. Her practical knowledge and commitment to exceptional service help ensure seamless experiences for clients, candidates, and clinic partners across Australia.
Clare is an experienced Occupational Health Nurse with a strong background in compliance, health surveillance, and medical assessment review. As Results and Compliance Manager, she oversees the quality and accuracy of medical outcomes, ensuring assessments are completed to the highest professional and regulatory standards.
Heather is a Registered Nurse with extensive experience across occupational health, safety, and workforce wellbeing. Having worked within the oil and gas, construction, manufacturing, and community services sectors, she brings valuable industry insight and a practical approach to supporting workplace health and compliance.
Ali is a Registered Nurse with six years of clinical experience across pathology, emergency care, telehealth, and occupational health. Passionate about workplace wellbeing and health surveillance, she supports employers and candidates by delivering accurate, compliant outcomes that contribute to safer and healthier workplaces.
Cassie brings a diverse background across local government, employment services, transport, rail, infrastructure, and disability services. Her strong communication skills and customer-focused approach help ensure candidates, recruiters, and clinic partners receive professional support throughout the booking process.
Michaela has a strong background in medical administration and occupational health coordination. Her experience managing bookings and medical results enables her to support candidates and clients with efficiency, accuracy, and attention to detail, helping deliver the responsive service Medicals Australia United is known for.
Courtney brings experience from the health and safety, fitness, mining, and resources sectors, giving her a strong understanding of compliance-driven industries. She works closely with recruiters, employers, candidates, and clinics to coordinate medical assessments efficiently and ensure a smooth booking experience.
Lori has more than 15 years of experience in accounts administration, bookkeeping, and business operations. Working behind the scenes, she ensures financial processes run smoothly and efficiently, supporting both the team and clients through her reliability, organisation, and attention to detail.
Medicals Australia United works closely with a network of highly experienced Occupational Physicians, Accredited Medical Advisers (AMAs), and General Practitioners who provide clinical oversight, specialist expertise, and regulatory support. While operating independently within their own practices and consulting roles, these practitioners play an important role in supporting the high standards of occupational health, compliance, and workforce assessment services our clients rely on.
MBBS MPH MEL GDipOHS FAFOEM
Dr Douglas is an experienced Occupational Physician and Accredited Medical Adviser with extensive expertise in workplace health, safety, and regulatory compliance. Formerly Chief Medical Officer at Workplace Health and Safety Queensland, she developed the silica health monitoring module later adopted by SafeWork Australia.
Dr Douglas continues to support the mining and quarrying sectors, bringing specialist knowledge in respiratory health surveillance and occupational medicine.
B.Health, MBBS, MWHS, MBA, FAFOEM (RACP), FRACGP, MRO, CIME, AMA
Dr Bonney is a highly experienced Occupational and Environmental Physician who provides AMA sign-off services for MMQ and Coal Board Medicals.
With extensive experience across occupational health and workforce medical assessments, he is known for his practical approach, industry knowledge, and commitment to delivering compliant, high-quality outcomes for employers, recruiters, and workers.
BMBS, MRCGP, FRACGP, PGCERTOCCMED, AMA, AHP, NSW EDN OEUK.
Dr Morison is an Occupational Medicine Doctor with extensive experience supporting mining, rail, transport, and other safety-critical industries.
An Accredited Medical Adviser and approved NSW Order 45 Doctor, he works closely with employers, recruiters, and occupational health providers to deliver practical, evidence-based medical assessments that support safe and productive workplaces.
MRCGP, FRACGP
Dr Radford trained in the UK and holds a Master’s in Sports Medicine, with previous roles including Consultant Sports Medicine Physician at London Bridge Hospital, Team Physician for England RFU, and Lead Physician for the London 2012 Olympics.
Today, he specialises in occupational health, conducting pre-employment, Coal Board, MMQ, and silica health surveillance assessments.
FRACGP-RG
Dr Saima Arshad is a General Practitioner with a strong interest in Occupational and Environmental Medicine. She regularly conducts pre-employment medicals, fitness-for-work assessments, and workplace injury management, while working towards a career as an Occupational Physician.
Her experience across general practice, occupational medicine, and preventive healthcare supports positive workforce health outcomes.
We partner with trusted occupational health clinics Australia wide, carefully selecting providers based on:
Our clinic network across Australia and New Zealand allows us to coordinate medicals across metropolitan, regional, and remote locations while maintaining consistent service standards and flexibility for our clients and candidates.
What does a typical day look like?
My typical day involves conducting quality control checks of all our medical paperwork from clinics. Following up on pathology and radiology referrals. Keeping our recruiters updated and informed on the progress of their candidates Medicals. Ensuring that we meet individual state legislative requirements for the medical components. Helping individual clinics achieve great results with education and support to ensure accurate health monitoring.
What do you enjoy most about your role?
Being involved with so many moving parts. From recruiters to medical clinics (nurses, doctors, admin), candidates. Ensuring everyone is delivering and receiving quality medicals.
What surprised you about working here?
How supportive our team is. Even though we all work in different states across Australia. We are a very close-knit team and work well together in achieving the best outcome for recruiters and candidates.
What makes the team culture different?
An amazing boss!
Bim creates such a positive, supportive workspace. She appreciates our hard work and commitment to Medicals Australia and Is always available when needed.
It makes me very passionate to give more to Medicals Australia and see how the company can grow and thrive.
Why would you recommend working here?
Everyday can have a new challenge. Working with so many medical clinics, mine sites, recruiters, pathology and radiology companies across Australia you deal with lots of different demands from each group.
But when you work with a great team, it makes each challenge so much easier.
What does a typical day look like?
My typical day involves assisting recruiters and candidates with managing medical appointments across Australia. I provide support to all team members and step in wherever needed to help keep things running smoothly.
I work closely with our recruiters to ensure the correct medical components are booked and completed properly the first time. A big part of my role is maintaining strong relationships with our preferred clinics, including practice managers, admin staff, and nurses, to help ensure accurate results and fast turnaround times.
What do you enjoy most about your role?
Every day is different, which keeps the role exciting. I enjoy facing challenges and finding solutions to overcome them.
I also love being part of MAU’s growth and helping build a supportive, high-performing team alongside a great boss. It’s rewarding assisting our recruiters and candidates to achieve their goals and meet booking schedules.
What surprised you about working here?
I was surprised by how connected and supported I felt working remotely. It’s definitely not as isolating as I expected.
Even though our team is spread across different states, there’s always plenty of support, teamwork, and laughs along the way.
Why would you recommend working here?
We have a very supportive boss who genuinely helps us improve and reach our full potential — often beyond what we thought we were capable of.
I’m proud to be part of such a supportive team where everyone works together and helps each other succeed.
To support fast and compliant medical outcomes, we work closely with leading national providers including:
PREFERRED RADIOLOGY PROVIDERS
PREFERRED PATHOLOGY PARTNERS
These partnerships assist us in coordinating specialised occupational health requirements including:
ILO Chest X-rays
Lung screening programs
Coal mine worker medical imaging
Silica health surveillance
Blood led and occupational pathology and serology testing
Drug & alcohol screening support
At Medicals Australia United, our work is about more than coordinating medical assessments. Every day, we support people embarking on new careers, travelling to remote locations, and working in industries that play a vital role in Australia’s economy and communities.
As a business built on care, accessibility, and genuine human connection, we are proud to support organisations that make a meaningful difference in the lives of others. Whether helping seriously ill children and their families access critical healthcare or supporting the mental health and wellbeing of workers in mining, construction, and related industries, these partnerships reflect the values that guide everything we do.
We are honoured to support Little Wings and Mates in Mining, two organisations whose work creates lasting positive impact for individuals, families, and communities across Australia.
What a fabulous company to deal with! Bim and the team go well and truly above and beyond our expectations. If you are needing a pre-employment medical or just a drug screen you can't go past this company. They operate Australia wide and are very competent and knowledgeable.
Thank you so much, we appreciate all the support you and your team provide. I can honestly say that the professionalism, timeliness and support you and the team show is second to none and so refreshing, especially given the need to turn recruitment around so quickly. So a huge thank you to everyone.
Get your candidates Fit for Work faster, with a smoother, stress-free experience — all onsite.
Get your candidates Fit for Work faster, with a smoother, stress-free experience — all onsite.
